TERMS AND CONDITIONS

3 Legged Duck reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on 3leggedduck.co.uk. 

WEBSITE LIABILITY

Except as specifically stated on this site, neither 3 Legged Duck nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of 3leggedduck.co.uk. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation): compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

To the extent allowed by law, by using 3leggedduck.co.uk you agree that 3 Legged Duck will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the 3leggedduck.co.uk site or your use of it.

PRICES

Prices on 3leggedduck.co.uk are inclusive of delivery unless otherwise stated. 3 Legged Duck reserves the right to alter prices without notice subject to factors outside of our control. 

If 3 Legged Duck discovers a pricing error between your order being placed and your order being dispatched, we reserve the right to remove the product from sale and inform you accordingly. Should this be the case we will do our best to resolve this situation with you.

YOUR ORDER

The products, prices and services illustrated on our website do not constitute a legally binding offer. No contract for the supply of products or goods will be deemed to exist between you and 3 Legged Duck until full payment has been made. Goods will not be dispatched until paid for in full. Acceptance of an order takes place upon dispatch at which point the purchase contract will be made.

3 Legged Duck reserves the right to withdraw from a prospective contract at any time prior to dispatch. Under these circumstances 3 Legged Duck will notify you as soon as possible and the option to wait for stock, choose an alternative or a full refund will be offered. 

It is the responsibility of the customer to check the desired colour and suitability of the product size before purchasing.

With the exception of Special Orders, you may cancel your order without reason and be provided with a full refund if within 14 days of placing the order prior to dispatch. With the exception of Special Orders, you can return any unused items to us within 14 days. Please see Returns section.

DISPATCH / DELIVERY

We do our best to dispatch every order as soon as possible. Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay howsoever caused. The customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. 3 Legged Duck reserves the right to charge for missed and rearranged deliveries. 

3 Legged Duck shall not be liable for any losses, costs, damages or expenses incurred by the customer due to failure to meet an estimated delivery date.

During delivery the customer must visually inspect the package(s) before signing any delivery receipt document. In the event of visible signs of transit damage, the Customer must notify 3 Legged Duck within 24 hours of receipt.

RETURNS

3 Legged Duck will only accept returns if the goods purchased are UNUSED (if new), not damaged or defective and returned within 30 days of purchase with the original tags (where applicable) and are in the same condition as at point of sale. Proof of purchase must be produced, this can be a till receipt, credit card statement or a Bank statement. 

Goods that are defective or damaged that is not shown on website images must be reported to the 3 Legged Duck within 7 days of delivery. 3 Legged Duck will arrange collection of the goods and carry out an inspection upon their return. Returned goods must be fully re-packaged and sealed in the original packaging with a returns note clearly showing the order number obtained from 3leggedduck.co.uk and a description of the fault. 

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage and the associated cost of carriage.

3 Legged Duck has a retail premises in Rhayader, Powys your item can therefore be returned to us in person.

Special Order Items and Sale Items may only be exchanged or refunded if they are found to be faulty or defective with the receipt (if not shown on website images or mentioned in product information). Refunds will only be given on faulty or defective goods with proof of purchase.

This does not affect your statutory rights.

WARRANTY AND LIABILITY

3 Legged Duck warrants that all goods will comply in all material respects with their description and that they will be of a satisfactory standard. The goods will be fit for the purpose and free from any material defects in design or workmanship. Due to the second hand/used nature of the majority of the good s sold on this site, defects do not include fair wear and tear and 3 Legged Duck will state if the product is in good working order or not.

While every effort is made to ensure that the information on 3leggedduck.co.uk is accurate, 3 Legged Duck gives no warranty to and accepts no responsibility for any loss which may be construed to be as a result of relying on information on 3leggedduck.co.uk, or in respect of any omissions or errors. Errors or inaccuracies in the material on 3leggedduck.co.uk are corrected as soon as possible. 

The warranty on the goods does not apply to any defect arising from: fair wear and tear, wilful damage, accident damage, negligence by you or any third party, using the goods in any way that we do not recommend, failure to follow instructions regarding their use, or carrying out alterations to goods without our written approval. For second-hand goods this refers to any change to the condition of the product following purchase.

Responsibility for the goods lies with 3 Legged Duck until you are in receipt of them.

LIMITATIONS OF LIABILITY

3 Legged Duck does not accept liability for failure to supply caused by matters beyond the company’s reasonable control.

3 Legged Duck is not responsible for exchange rate changes, import duty, or import tax to your Country. It is up to the customer to check any duty that may be payable prior to placing the order, and to pay it upon import to your Country.

GOVERNING LAW

These terms and conditions are governed in accordance with the laws of England and Wales.